Log management and monitoring systems

SHALB monitoring services

In the era of the digital economy, companies rely on software applications to grow their business. It is no wonder then that consistent application performance becomes one of the key factors on their way to success, with constant monitoring of system health an integral part of their workflow. Log management and monitoring systems provide full observability to help you gather insights of your running services and ensure their peak performance.

Here at SHALB, we pay special attention to monitoring as a pillar of system health and security. Insomuch that we even have a designated role for this! Our monitoring master covers infrastructure with monitoring and manages metrics, logging, alerting and failure notifications.

Our advanced approach to monitoring combines best in class tools like Prometheus, Grafana, Alertmanager, Monit, Datadog, Zabbix, Opsgenie, with proven DevOps practices. Our precise focus on monitoring enables us to stay informed 24/7 about the state of our customers’ infrastructures.

Some of the benefits of SHALB
monitoring services include:

Gathering and storing performance metrics with Prometheus.
Interpret gathered data by means of Grafana charts and graphs.
Automated detection of services running in Kubernetes clusters.
In-depth analysis of the gathered data with Grafana analytical tools.
Real-time tracking of ongoing processes and events.
Troubleshooting issues timely with advanced notification system.
Proactive monitoring with Monit.
Alert escalation with configured Opsgenie.
Data importing and performance reports on demand.

Key parameters that we monitor include:

Application availability /uptime (SLAs)
Average response time (services)
Error rates (the ratio of successfully executed queries to erroneous ones)
Server resource usage (CPU, RAM, HDD, network bandwidth)
Number of application instances
Request rates
Garbage Collection
Application business logic (audit of the application resources needed for its consistent performance)

SHALB log management services

Log management includes recording, storing and processing logs - a record of events that happen over time across different infrastructure elements like services, hosts and applications. Unlike monitoring metrics that keep tracking of regular performance data, logs register events that are both occasional and important, such as access log for a web service or various error conditions.

The importance of log data is hard to overestimate. Logs provide tech teams with the keys to understand what caused a particular problem and how to prevent it in the future. Analyzing log data helps optimize infrastructure performance, improve resource allocation and perform efficient code debug.

Centralized log management

Single storage place for logs from different services
Single human-readable format for disparate log files
Advanced options like parsing, search, and indexing

Centralized log management

However, prior to analyzing logs for some valuable insights, you need to organize and standardize them in a single format. This can be difficult to do without the proper tools, as today’s multi-server environments generate whooping volumes of log data that come from different sources and exist in varied formats.

Log management tools provide centralized log management that allows to navigate confidently through the overwhelming amount of data.

Here at SHALB, we use a variety of tools for log monitoring, including the ELK stack, Sentry, Stackdriver and AWS CloudWatch.

Technologies that we use