Online apps and stores often need to make updates and enhance features available to users. However, developers may face unexpected failures when introducing new options or modifying existing ones. Modern online stores use DevOps tools to avoid all of that. In this article, we’ll tell you about how these practices help eCommerce projects improve business and maintain customer loyalty.
Continuous integration and deployment
Users want quick and continuous access to services. Providing it helps boost customer trust and loyalty. That’s why eCommerce businesses must be progressive and flexible. DevOps offers one of the most important tools to implement this principle—CI/CD conveyors, a deployment automation practice that ensures compliance with business requirements, code quality, and security.
Proper design of CI/CD conveyors enables you to elicit user feedback faster so you can analyze it and introduce changes to the product if necessary.
Besides, these conveyors use hundreds of automated tests that keep multiple errors away from the work environment. Since most processes are automated, releasing the product doesn’t require you to pause its development. Plus, it allows for more frequent updates.
Infrastructure automation
Tampering with the system often results in unexpected failures, thereby causing loss of customer loyalty and profit. DevOps helps automate most processes in the app infrastructure.
It allows product changes to be introduced in just a few hours, leaving IT professionals to focus on improving the system rather than maintaining it.
Also, process automation makes it possible to create a system with clear and measurable results that will help you analyze data, improve it, and monitor how your eCommerce project works.
eCommerce security
It’s crucial in eCommerce to build a sustainable and secure project with thoroughly protected data storage and processing. Since most online shopping platforms store their customers’ bank details, projects must develop their infrastructure in compliance with the GDPR (General Data Protection Regulation).
DevOps principles are fundamentally about creating a secure project. They enable automated server setup and updates, regular backups, role assignment, and limited access to resources. Moreover, all apps are isolated, and SSH settings are enhanced to ensure security in this kind of infrastructure.
With modern DevOps tools, you can reliably encrypt sensitive data, configure SSL and TLS, and process and block DDoS attacks using a dedicated service.
Notifications and monitoring
Customer loyalty depends on the three metrics of your project:
- Speed
- Availability
- Functionality
IT specialists need analytics tools to monitor the app’s performance and regularly improve the service. DevOps resources provide an expanded analytics toolkit for your project. Backed by these tools, IT specialists are immediately informed of negative events or system failures. This way, they can troubleshoot and fix errors before they affect the project globally.
Monitoring tools will help set up automatic load scaling and balancing and make it simpler to predict traffic spikes, prepare the infrastructure for sharp load increases, and prevent system failures.
DevOps provides much broader opportunities for eCommerce projects: customers get fast and stable service, while infrastructure becomes more flexible and reliable and can be quickly scaled if necessary. In the meantime, the most common problems and system failures can be fixed before customers even notice them.
